ALL COLOURS, APART FROM BLACK, ARE SOLD IN PACKS OF 20. The new HardCap AeroLite® is the lightest full shell bumpcap available on the market. A direct Evolution of the ever popular HardCap A1+™, the HardCap AeroLite® represents the forefront of innovation within the JSP® head protection range, providing complete protection in its category by meeting the requirements of the EN812:2012 BSI® Standard. Developed and refined by JSP® Ltd.´s in-house Research and Development department the HardCap AeroLite® weighs less than 135g without compromising on performance. Consistently passing and exceeding the required impact tests the HardCap AeroLite® is the best performing lightweight bump cap on the market.
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At SMI (Scotland) we pride ourselves on customer service and, to that end, our returns policy is very simple.
- First and foremost, your point of contact for all returns is your regular customer services representative and if for any reason they are unavailable, any member of the customer service team would be delighted to assist you.
- Defective goods (branded or non-branded) must be reported to your customer service representative within three working days of receipt of delivery for either credit or replacement. All goods remain the property of SMI (Scotland). No claims for damaged/missing goods will be recognised unless made in writing within 3 working days of receipt. Non delivery must be notified in writing within 10 days from receipt of invoice.
- Non-branded and non-defective goods may be returned for credit within 30 days of receipt.
- We cannot accept the return of any non-defective branded items.
- A charge of 10% of the value of the returned goods will be made as a re-handling fee for any returns.
In addition, all returns MUST :
- First be agreed with a member of the customer service team.
- Be accompanied by the relevant returns paperwork and by your original order number.
- Be suitably repackaged to avoid damage in transit (if in doubt, please ask the customer service team).
- Be marked ‘For Attention Of Goods In Department’ and sent to the address provided.
- Be received in resaleable condition if non-defective – ie unworn, clean and with original packaging.
Additional Notes:
Non-delivery must be notified in writing 10 days from receipt of invoice.
SMI (Scotland) can collect any Goods for Return for a universal charge of £9.95 which would be deducted from the senders credit value.
